FAQ

Frequently Asked Questions

 

 

Do you ship internationally?

Yes. I ship all over the world. I use Aramex for international shipment based on the size of the artwork. Please note that you may be responsible for paying any custom import or VAT duties in your country.

 How long does shipping take?

Singapore - 2 to 3 business days

International - 7 to 12 business days

Shipping times may vary due to current pandemic situation.

 

Can i return my artwork?

Yes, you can return your artwork within 7 days.  Please see our full return policy page.

 

Do you take custom orders?

Yes, please contact me through the commission page. I will be happy to paint customised for you.

 

Where is my artwork made?

All artworks are made by hand in my art studio which is located in Singapore.

 

What materials do you use?

I am a mixed media artist, I use oil, Acrylic mediums, but I also use watercolours sometimes.

 

I have more questions!

Please feel free to email me contact@murcyart.com or can click on the whatsapp link and can direct chat with me.