We fully understand there would be rare scenarios where the product received turns out having defects due to various logistic dependencies in the e-commerce world.
Our principle is the artwork should enhance the elegance of the place used to display it.
With adherence to our principle, we accept
- returns within 7 days of delivery.
- exchanges with another available art item of your choice within 7 days of delivery. The cost differences would be settled accordingly.
We would need you to pack the artwork in the same way as it arrived and ship back with a tracking number. Once the painting is received in good condition, the refund or exchange process will kick-in. Please note that you will need to shoulder the shipping costs.